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This article shows how to repair a LaCie external hard drive with corrupted, not working, unrecognized or 'fails to show up' error without losing data. First, you need to follow provided methods on this page to repair the corrupted LaCie external hard drive. Next, download EaseUS hard drive recovery software to recover data from the LaCie external hard drive.

If your LaCie drive is not recognized or corrupted, please take it easy! Follow provided solutions on this page to get rid of this issue and make your device work again.

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Make LaCie Detectable1. Check Lacie external hard drive state; 2. Make LaCie external hard drive shows up, detectable on PC..Full steps
Fix 2. Recover DataRun EaseUS Data Recovery Wizard and under the External Devices tab, choose the LaCie drive to scan..Full steps
Fix 3. Repair LaCie Hard Drive1. Format Raw to NTFS; 2. Fix the device showing the no media error..Full steps

How to repair LaCie external hard drive without losing data

The LaCie external hard drive is a great drive. People always use it for saving backups. With huge storage capacity, it's widely used for saving lots of files such as photos and videos. However, sometimes the disk is prone to be corrupted, not recognized or not showing up. When it happens, the data you stored on the hard drive is at a risk

To thoroughly troubleshoot this issue, making the LaCie external hard drive work again, follow the tips here as a guide:

  • Stop using the problematic external hard drive, make the device detectable
  • Apply reliable LaCie hard drive repair software to recover lost data in Part 2
  • Repair corrupted, not recognized or not working external hard drive with solutions in Part 3

Part 1. Make LaCie external hard drive detectable, recognizable

To get rid of the issue, first, you should check out and make sure that external hard drive can be detected by the computer. Follow the guidelines to make your Lacie external hard drive detectable again:

# 1. Check Lacie external hard drive state

  • Step 1: Connect the Lacie external hard drive to your PC via its USB cable.
  • Step 2: Open File Explorer and check if the external hard drive appears.
  • If not, open Disk Management and check the external hard drive state.
  • Step 3: If the external hard drive shows as RAW, or No Media, follow Part 2 with the provided solution for help.
  • Step 4: If the device doesn't show up at all, move on and make it detectable.

# 2. Make LaCie external hard drive shows up, detectable on PC

  • Step 1: Restart PC, change USB port and USB cable, reconnect the LaCie external hard drive on PC.
  • If it still doesn't show up, continue with Step 2.
  • Step 2: Update USB Hub drivers in Device Manager
  • Open Device Manager > Click 'View' and select 'Show hidden devices' > Expand Universal Serials Bus controllers > Right-click each USB Hub and select 'Uninstall device'.
  • Step 3: Restart PC and reconnect the external hard drive, check if the LaCie device shows up in Disk Management.
  • Step 4: If not, update the external hard drive driver
  • Open Device Manager > Expand Disk drivers > Right-click on the external hard drive and select 'Update driver' > Click 'Search automatically for updated driver software'.
  • Reboot the computer and reconnect the external hard drive again.

There, you should be able to see the external hard drive showing up in Disk Management again. Notice that when the external hard drive shows up on your computer, try to open the device and check the saved data.

If you can't access the data, follow Part 2 to restore the saved data first. If you just want to make the device work again and don't care about the data, jump to Part 3 for repairing solutions.

If the external hard drive still doesn't show up, it may have some physical problems and we suggest you take it repaired at a local storage device repair center.

Part 2. Recover data from the LaCie external hard drive

To recover data from a LaCie external hard drive when it is accessible, professional hard drive recovery software - EaseUS Data Recovery Wizard can help.

With its user-friendly interface, you can retrieve multiple types of files including documents, photos, music, videos, emails, and archives, etc on inaccessible storage devices.

The step-by-step guide to recover data from the inaccessible LaCie external hard drive:

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. Click Scan.

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

Remember to save the restored files and data to another secure device before making the device work again.

Part 3. Repair the LaCie external hard drive

The solutions to repair LaCie external hard drive are based on the error state displaying in Disk Management.

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# 1. LaCie device shows as RAW: Format device to NTFS

  • Step 1: Right-click on This PC/My Computer, select 'Manage'.
  • Step 2: Click 'Disk Management', locate and right-click the 0 bytes hard drive partition, then choose 'Format'.
  • Step 3: Select NTFS as the file system for the partition and click 'OK' to confirm.

# 2. LaCie device shows as No Media


If the LaCie external hard drive shows No Media in Disk Mangement, what you can do is very less. All you can do is to go back to Part 1 and update the device driver.

Then try to change the drive letter in Disk Management, and format it to NTFS.

However, most possible ways provided here may not be able to help resolve this issue. You'll only have the last solution which is to take your device to be repaired at the local storage device repair center or its manufacturer support center.

How to Update LaCie Device Drivers Quickly & Easily

Tech Tip: Updating drivers manually requires some computer skills and patience. A faster and easier option is to use the Driver Update Utility for LaCie to scan your system for free. The utility tells you which specific drivers are out-of-date for all of your devices.

Step 1 - Download Your Driver

To get the latest driver, including Windows 10 drivers, you can choose from a list of most popular LaCie downloads. Click the download button next to the matching model name. After you complete your download, move on to Step 2.

If your driver is not listed and you know the model name or number of your LaCie device, you can use it to search our driver archive for your LaCie device model. Simply type the model name and/or number into the search box and click the Search button. You may see different versions in the results. Choose the best match for your PC and operating system.

If you don’t know the model name or number, you can start to narrow your search down by choosing which category of LaCie device you have (such as Printer, Scanner, Video, Network, etc.). Start by selecting the correct category from our list of LaCie Device Drivers by Category.

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Need more help finding the right driver? You can request a driver and we will find it for you. We employ a team from around the world. They add hundreds of new drivers to our site every day.

Tech Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for LaCie. It is a software utility that will find the right driver for you - automatically.

LaCie updates their drivers regularly. To get the latest Windows 10 driver, you may need to go to LaCie website to find the driver for to your specific Windows version and device model.

Step 2 - Install Your Driver

After you download your new driver, then you have to install it. To install a driver in Windows, you will need to use a built-in utility called Device Manager. It allows you to see all of the devices recognized by your system, and the drivers associated with them.

How to Open Device Manager

  • In Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager

  • In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose 'All Apps' -> swipe or scroll right and choose 'Control Panel' (under Windows System section) -> Hardware and Sound -> Device Manager

  • In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager

  • In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager

  • In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button

How to Install drivers using Device Manager

  1. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.

  2. Select the Driver tab.

  3. Click the Update Driver button and follow the instructions.

In most cases, you will need to reboot your computer in order for the driver update to take effect.

Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow.

If you are having trouble installing your driver, you should use the Driver Update Utility for LaCie. It is a software utility that automatically finds, downloads and installs the right driver for your system. You can even backup your drivers before making any changes, and revert back in case there were any problems.

Try it now to safely update all of your drivers in just a few clicks. Once you download and run the utility, it will scan for out-of-date or missing drivers:

When the scan is complete, the driver update utility will display a results page showing which drivers are missing or out-of-date. You can update individual drivers, or all of the necessary drivers with one click.

For more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type.